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Privacy Policy - Hudsons Holistic Health

Hudsons Holistic Health - Health Optimisation Coaching

Last Updated: 19 November 2025

Hudsons Holistic Health (“we”, “our”, “us”), operated by Hudson Parkinson, is committed to protecting your privacy and ensuring your personal information is handled responsibly, securely, and transparently in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, store, use, and protect your personal and sensitive information when you access our website, engage with our content, or participate in coaching services.

1. Purpose of Information Collection

We collect personal and sensitive information solely for the purpose of delivering holistic health optimisation coaching, providing support, improving client outcomes, and ensuring high-quality service delivery.

Our coaching involves understanding aspects of your lifestyle, environment, and health so we can offer personalised and evidence-informed guidance — not medical advice or clinical treatment.

2. Types of Information We Collect

Depending on your interaction with us, we may collect:

2.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Residential location or living situation

  • Relationship status

  • Age or date of birth

  • General lifestyle details

2.2 Financial Information

  • Payment information (processed securely via third-party payment providers)

  • Limited financial context relevant to your lifestyle planning (optional)

2.3 Sensitive Information (as defined by the Privacy Act)

We may collect sensitive information strictly relevant to health optimisation coaching, including:

  • Health and wellbeing history

  • Diet recalls, eating behaviours, and nutritional preferences

  • Body measurements (e.g., weight, height, biometrics)

  • Stress levels, sleep patterns, lifestyle practices

  • Self-reported physical or mental wellbeing

Sensitive information is handled with the highest level of protection and confidentiality.

3. How We Collect Information

We collect information through:

  • Website forms and booking pages

  • Coaching questionnaires

  • Email or phone communication

  • Coaching sessions (online or in-person)

  • Voluntary submissions such as feedback or assessments

4. How Your Information Is Used

We use your information to:

  • Deliver personalised coaching services

  • Tailor evidence-informed lifestyle recommendations

  • Track your progress

  • Communicate session details, updates, or relevant resources

  • Improve our website, user experience, and client support

  • Comply with relevant Australian law

We do not use your information for advertising without explicit consent, nor do we sell, rent, or trade your information to any third party — ever.

5. Disclosure of Information

Your personal and sensitive information is strictly confidential and will not be shared with any individual, organisation, or third party, except in the following limited circumstances:

5.1 Immediate Risk or Threat

If we reasonably believe you pose a direct and immediate threat to your own health and safety or someone else’s, we may disclose relevant information to:

  • Emergency services,

  • A medical professional, or

  • Another appropriate authority.

This is done solely to protect life and safety.

5.2 Legal Obligations

We may disclose information only if required by:

  • Australian law,

  • Court order, or

  • Regulatory authority.

No other disclosures occur without your explicit written consent.

6. Storage and Security of Information

We take all reasonable steps to protect your information from loss, misuse, unauthorised access, alteration, or disclosure.

Security measures include:

  • Encrypted digital storage

  • Secure password-protected systems

  • Industry-standard cybersecurity practices

  • Restricted access limited to Hudson Parkinson only

If a data breach occurs that is likely to cause serious harm, we will comply with the Notifiable Data Breaches Scheme (NDB) and notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

7. Access, Corrections, and Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Ask how your data has been stored or used

  • Withdraw consent for information storage (where legally allowed)

Requests can be made via email using the contact information below. We will respond within a reasonable timeframe.

8. Third-Party Services

We may use third-party tools for:

  • Payment processing

  • Scheduling

  • Email communication

  • Website analytics

These providers are chosen for their compliance with privacy and security standards. We only share the minimum information required for these services to function.

9. Website Cookies and Analytics

Our website may use cookies or analytics tools to monitor performance and user experience. These do not track personal or sensitive health information.

You may disable cookies via your browser at any time.

10. Children’s Privacy

Our services are intended for adults aged 18+.
We do not knowingly collect or store information from minors without verified parental consent.

11. Updates to This Policy

We may update this Privacy Policy as our services evolve or to comply with Australian legal requirements.
The latest version will always be available on our website.

12. Contact Information

For privacy questions, concerns, or requests:

📧 Email: hudson@hudsonsholistichealth.com
🌐 Website: https://hudsonsholistichealth.com/

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